Privacy Policy

1. What this covers

Blujay LLC ("Blujay," "we," "us") operates The Real Estate Hustlers Deal Room. This policy explains what we collect when you visit reihustler.com, create an account at app.reihustler.com, buy a membership, attend a live call, or take part in the member community — and what we do with it.

Using the Services means you accept this policy. It should be read alongside our Terms of Service.

2. What we collect

Information you give us

• Account details — name, email address, and the password you create (stored hashed; we never see it).
• Checkout details — billing name, email, phone number and billing address collected at checkout.
• Lead magnet and form submissions — the email you give us to receive the maturity wall briefing or other downloads.
• What you post — messages, questions, deal details and files you share in the community or on a live call.
• Support correspondence — anything you send us by email.

Information created by your use of the product

• Property searches and analyses — the addresses, cities and ZIP codes you look up, the assumptions you enter, and the deals you save to your pipeline.
• Subscription state — your plan, tier, renewal date, and usage counts.
• Call attendance — which live calls you joined and for how long, which we use to administer the 30-Day Show Up And Win Guarantee.

Information collected automatically

• Device and log data — IP address, browser and device type, operating system, referring page, pages viewed, and timestamps.
• Cookies and similar technologies — see Section 5.

Recordings

Live deal reviews may be recorded and made available to members. If you join with camera or microphone on, your image and voice may be part of that recording.

3. Payment information

What we do receive and store is the non-sensitive record of the transaction: your email, the product purchased, the amount, the date, the subscription and order identifiers, and the payment status. That is what tells our system which membership to unlock.

4. How we use it

• To run the product — create and secure your account, unlock the right tier, run your analyses, save your deals, and send transactional email (receipts, password resets, account setup).
• To bill you — process payments, renewals, refunds and chargebacks.
• To administer the guarantee — confirm live call attendance against a refund request.
• To support you — answer questions and fix problems.
• To improve the product — understand which tools and markets get used so we build the right things. We use aggregated and de-identified data for this wherever we can.
• To market — send you offers, training and updates, if you have opted in or are an existing customer. Every marketing email has an unsubscribe link.
• To stay safe and lawful — detect fraud and abuse, enforce our Terms, and comply with legal obligations.

5. Cookies and tracking

We use:

• Strictly necessary cookies — to keep you signed in and keep your checkout session working. These cannot be turned off without breaking the product.
• Analytics — to count page views and understand how people move through the site.
• Advertising and conversion tracking — we may use pixels from advertising platforms (for example Meta) to measure which ads produce signups and to show ads to people who visited the site. These set third-party cookies and share a hashed identifier with the platform.

You can block or delete cookies in your browser settings; strictly necessary cookies being blocked will prevent sign-in and checkout from working. You can also opt out of interest-based advertising at optout.aboutads.info and in your Meta ad settings.

We do not currently respond to browser "Do Not Track" signals, as there is no common standard for them. We do honor Global Privacy Control signals where required by law.

6. Who we share it with

We share personal information with service providers who process it on our behalf, under contract, only for the purposes below:

We also disclose information where we are legally required to, to enforce our Terms, to protect our rights or someone's safety, and to a successor entity in connection with a merger, acquisition or sale of assets (with notice to you).

7. We do not sell your data

We do not sell your personal information, and we have not in the preceding 12 months. We do not share it for cross-context behavioral advertising other than through the advertising pixels described in Section 5, which you can opt out of.

8. How long we keep it

We keep account and membership data for as long as your account is active, and afterwards only as long as we need it — typically up to seven years for billing, tax and dispute records, as required by law. Marketing contact data is kept until you unsubscribe or ask us to delete it. Server logs are kept for a short rolling period. Call recordings are kept for as long as they remain useful to members.

9. How we protect it

We use HTTPS across the site and app, hashed password storage, row-level access controls on our database, scoped API credentials, and access limited to people who need it. No system is perfectly secure, and we cannot guarantee absolute security — but if a breach affects your personal information, we will notify you as required by law.

10. Your choices and rights

• Access, correct or delete — email support@reihustler.com and we will action it. Some records we must retain for legal and accounting reasons.
• Export — ask us and we will provide your account data in a portable format.
• Unsubscribe — use the link at the bottom of any marketing email. You will still receive transactional email about your account and billing.
• Close your account — email us and we will cancel and close it.

We will not discriminate against you for exercising any of these rights. We respond within 30 days, or 45 days where the law allows an extension and we tell you why.

11. California residents

Under the CCPA/CPRA you have the right to know what personal information we collect and how we use and disclose it, to request deletion, to request correction, to opt out of sale or sharing (we do not sell), to limit the use of sensitive personal information (we do not use it for inferring characteristics), and not to be discriminated against for exercising these rights.

The categories we collect are: identifiers (name, email, phone, IP), commercial information (purchases), internet activity (site usage), geolocation inferred from IP and from the markets you search, and audio/visual data if you appear on a recorded call. We collect these for the business purposes in Section 4 and disclose them to the providers in Section 6.

To exercise a right, email support@reihustler.com. You may use an authorized agent; we may ask you to verify their authority.

12. EEA and UK residents

If you are in the European Economic Area or the United Kingdom, our legal bases for processing are: contract (to provide the membership you bought), legitimate interests (to secure, improve and market our services in a way you would reasonably expect), consent (for marketing where required, and for non-essential cookies), and legal obligation (tax and accounting records).

You have the right to access, rectify, erase, restrict and object to processing, the right to data portability, and the right to withdraw consent at any time. You may lodge a complaint with your local supervisory authority.

We are based in the United States, and your information is processed there. Where we transfer personal data out of the EEA or UK we rely on Standard Contractual Clauses or another approved mechanism.

13. Other members can see what you share

The Deal Room is a community. Anything you post in it, and anything you say on a live call, is visible or audible to other members and may appear in a recording. We ask members to keep it in the room, but we cannot control what other members do with it. Do not share anything you would not want repeated.

14. Children

The Services are for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, email support@reihustler.com and we will delete it.

15. Links to other sites

The Services link to third-party sites — podcast platforms, social profiles, lenders, providers and member businesses. We are not responsible for their privacy practices. Read their policies.

16. Changes to this policy

We may update this policy. If we make a material change, we will update the effective date above and notify active members by email. Continuing to use the Services after the effective date means you accept the update.

17. Contact

Blujay LLC
The Real Estate Hustlers Deal Room
Privacy requests: support@reihustler.com